Last Updated: October 2026
At Coqtest (accessible via https://coqtest.com), this page lists the ways you can pay, how your payment is protected, when the charge happens, and what to do if a payment does not go through.
A gift ring is often bought from a different card than the everyday one, or paid for by a family member in another state. Knowing exactly what we accept and when the charge lands takes the guesswork out of that.
By placing an order, you agree to the terms below. If a payment question is not answered here, email us at [email protected] and we will be glad to help.
| Item | Details |
|---|---|
| Methods | PayPal, debit cards, credit cards. |
| Card brands | Visa, Mastercard, American Express, Discover. |
| Gateway | PayPal, PCI DSS certified; no PayPal account needed. |
| When charged | At checkout, once authorized; one-time charge. |
| Currency | US Dollars (USD). |
| Sales tax | Calculated at checkout where applicable. |
Every payment, including card payments, is processed through PayPal's gateway, which holds PCI DSS certification. You do not need a PayPal account to pay by card: choose the card option at checkout and enter your details on PayPal's secure form.
Your card number goes from your browser to PayPal over an encrypted connection and never passes through our website or our records. We receive a transaction reference and the amount, nothing more. We take one-time charges only; there are no subscriptions or stored-card charges.
The charge is made at checkout, once PayPal or your card issuer authorizes it. Your confirmation email is sent at the same time. If we later cancel an order for any reason, the full amount is refunded to the same method.
All prices are in US Dollars and all charges are made in US Dollars. If your card was issued outside the United States, your issuer may add a foreign transaction fee or apply its own exchange rate; those are set by the issuer, not by us.
Sales tax is calculated at checkout where applicable, based on the shipping address, and shown as a separate line before you confirm payment.
If a payment is declined, nothing is charged and no order is created; you can try again right away. The common causes are a mistyped card number or expiry date, a billing address that does not match the card issuer's records, a daily limit on a debit card, or a fraud check from the issuer. If a second attempt fails, email us and we will look for the cause on our side.
After a declined attempt, your bank may show a pending authorization for the order amount. That hold is not a charge and drops off within a few business days, with the timing set by your bank. If it has not cleared after 7 business days, write to us and we will confirm to your bank that no charge was taken.
Refunds go back to the method used at checkout. How returns are handled and how long a refund takes are set out in our Return & Refund Policy.
If we add a payment method or change the gateway, this page is updated and the date at the top is revised.
For a declined payment, a pending hold, or anything else about paying, write to the address below with your order number if one was created.
Coqtest
Address: 135 Patriot Rd, Southbury, CT 06488, United States
Website: https://coqtest.com
Email: [email protected]
Support Hours: Monday – Friday: 9:00 AM – 5:00 PM EST
Note: Emails received outside of business hours will be answered on the next business day, typically within 24 hours.
Thank you for shopping with us, whether the piece is for you or for someone you have in mind.
