Privacy Policy

Last Updated: October 2026

At Coqtest (accessible via https://coqtest.com), this page explains what information we collect when you visit or order, what we do with it, who we share it with, and the choices you have.

Buying a necklace or a ring as a gift means trusting us with two addresses, a message you may not want read aloud, and a card number you would rather no one kept. We keep as little as we need and say exactly what that is.

By using our website, you agree to the practices below. If a question about your data is not answered here, email us at [email protected] and we will be glad to help.

Privacy at a Glance

1. Information We Collect

When you order or write to us, we collect:

• Identity and contact details: your name, email address, billing address, and shipping address, including a gift recipient's name and address when they differ from yours.
• Order details: the pieces you bought, the amount paid, and any gift note or order note you add.
• Payment confirmation: a transaction reference from PayPal. We never receive or store your full card number.
• Messages: the content of emails you send us, so we can answer them.
• Site usage data: IP address, browser type, device type, pages viewed, and referring site, collected through cookies described in our Cookie Policy.

2. How We Use It

We use this information to process and ship your order, send confirmations and tracking, answer your messages, handle returns and refunds, prevent fraud, keep the records tax law requires, and improve how the website works. We do not sell, rent, or trade personal information to anyone.

3. Who We Share It With

• PayPal: to process your payment.
• Carriers (USPS, UPS, FedEx): your name and shipping address, to deliver the parcel.
• Service providers: the companies that host our website, send our emails, and help us with analytics, each bound to use the data only for our instructions.
• Authorities: where a law, court order, or fraud investigation requires it.
• A successor business: if the store is sold, the buyer would receive customer records under the same commitments made here.

4. Cookies

Our website uses cookies to keep your cart, remember settings, and measure traffic. What each cookie does and how to control it is set out in our Cookie Policy.

5. How Long We Keep It

Order records, including names, addresses, and what was bought, are kept for 7 years to meet tax and accounting rules. Contact messages are kept for 12 months after the last reply so we can follow up if a question comes back. Site usage data is kept in aggregate form only after 12 months.

6. How We Protect It

The website runs over SSL, so everything between your browser and our server is encrypted. Payment details go directly to PayPal and never pass through our systems. Access to order records is limited to the people who ship orders and answer email.

7. Your Rights

You can ask us at any time to send you the information we hold about you, correct it, or delete it where no legal record requirement prevents deletion. Email [email protected] and we respond within 30 days, usually much sooner.

8. Marketing Communications

We send marketing email only if you opt in at checkout or sign up separately. Every marketing email carries an unsubscribe link, and asking us by email works just as well. Order confirmations, tracking emails, and replies to your messages are sent regardless, since they are part of fulfilling the order.

9. Children

Our website is not directed at children under 13 and we do not knowingly collect information from them. If you believe a child has given us personal information, email us and we will delete it.

10. Third-Party Links

Links to PayPal and the carriers take you to sites with their own privacy practices, which this policy does not cover.

11. Changes to This Policy

When our practices change, this page is updated and the date at the top is revised. Significant changes are also noted in an email to customers with open orders.

12. Privacy Contact

Requests about your data, and any privacy question, go to the address below.

Thank you for shopping with us, whether the piece is for you or for someone you have in mind.